Privacy Policy

We prefer to communicate directly with all tenants - they always have the right to know what affects their homes. Anyone can request us NOT to contact them and explicitly do so - we respect everyones rights. 

Privacy and Data Collection Policy
Akhi Property Ltd

Effective Date:  01/01/2025
Data Controller: Ali
Contact Information:
Email: Akhi.Property@gmail.com
Phone: 07340033577

1. Introduction

At Akhi Property Ltd, we are committed to safeguarding the privacy of our tenants, landlords, and all individuals we communicate with in the course of our property management and lettings operations. This policy outlines how we collect, use, and protect personal data in compliance with applicable data protection laws.

2. Data Controller

The designated Data Controller is Ali, who is responsible for ensuring that all personal data is handled in accordance with this policy and current data protection legislation. You can reach the Data Controller at the contact details provided above.

3. What Data We Collect

We collect the following types of personal data:

Full name

Contact details (email, phone number, address)

Tenancy-related information (e.g., rental preferences, maintenance issues, feedback)

Any other details provided during consensual conversations

4. How Data Is Collected

All personal data is collected through direct, consensual conversations with individuals. We do not buy, sell, or source data from third-party providers.

5. Legal Basis for Processing

We operate on the principle of implied consent through ongoing, voluntary communication. If individuals choose to engage with us, we assume their cooperation constitutes consent for relevant communications necessary for property lettings and management.

If at any time an individual does not wish to communicate with us, we fully respect their choice. They can notify us verbally, by phone, or in writing via email. Once informed, we will cease communication unless required by legal or contractual obligations.

6. Purpose of Data Collection

We collect and process personal data for the following purposes:

To manage property lettings and related inquiries

To coordinate viewings, tenancy agreements, and maintenance

To provide effective and responsive customer service

To comply with legal obligations (e.g., tenancy laws, safety checks)

7. Data Sharing

We do not sell or share your data with third parties for marketing purposes. We may share data only with:

Service providers (e.g., plumbers, electricians) for maintenance coordination

Legal authorities, where required by law

Landlords or property owners, when relevant to tenancy management

All third-party partners are required to handle your data with strict confidentiality.

8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined above or as required by law. When data is no longer needed, it will be securely deleted or anonymised.

9. Your Rights

You have the right to:

Request access to your personal data

Correct or update any inaccurate information

Request deletion of your data (subject to legal constraints)

Withdraw consent at any time

To exercise any of these rights, please contact us via the email or phone number provided.

10. Updates to This Policy

This policy may be updated from time to time to reflect changes in our practices or legal obligations. We encourage you to review this policy periodically.

Akhi Property Ltd
Helping you find and manage your home with care and respect.